Version: 10. January 2026

Payments
Invoices are sent to clients via email as PDFs.
If a booking is done by the client more than 40 days before arrival date we (Callumkill) issue an
“Initial Instalment Invoice” (40% of the total) and a “Final Instalment Invoice” (60% of the total).
The invoices have different due dates, but are e-mailed to the client with the same email.
If booking is done less than 41 days before booked arrival date we issue only a “Final Invoice”.
All invoices have to be paid by clients by the due date shown on each invoice.
All bank fees of sending bank and receiving bank (clearing bank) have to be paid by the client when doing the transaction so that any invoiced amount is credited on our bank account in full.
All payments must be done by bank transfer and directly in GBP currency.

Conclusion of Contract / Booking Confirmation
The contract is automatically concluded as a whole in terms of the services listed on our “Initial Instalment Invoice” or “Final Invoice” respectively on the day the full invoice amount is credited to our bank account unless we are informing the client by email that the booking has become void in the meantime, because of a delayed payment.
Clients automatically accept our Terms and Conditions by paying one of the invoices above.

Travel Cancellation Insurance Not Offered
We recommend that clients take out an appropriate travel cancelation insurance.
There are many providers on the market where insurance coverage can be booked online.

Cancelation of a Booking by the Client
A client can cancel the booking by sending an email to callumkill.estate@gmail.com
If we are able to sell the booked accommodation and/or service until 40 days before booked arrival date, the client gets a 100 % refund of what has already been paid.
If we are not able to sell that accommodation and/or service until 40 days before booked arrival date,
the client owes 100 % of the total price agreed.

Cancellation of a Booking by Callumkill
If we cancel a booking, e.g. because of no cleaner, no hunting guide, accommodation damaged, change of ownership of the property.
we refund to the client 115 % of the amount that was already transferred to us.
We shall not be held liable for any losses or damage etc. the client is facing due to our cancellation.

Adverse Travel Conditions, Late Arrival, Non-Arrival
Where there are ferry or plane disruptions due to bad weather conditions or for any other reason,
we cannot be held responsible for late or non-arrival of the client.
We do not refund any money in any case of late or non-arrival.

Check-In & Check-Out
The accommodation is available at 16:00 on the arrival date.
There are no hand-overs upon arrival and departure.
Clients will find the accommodation unlocked with keys on the hook at the inside of the door.
The accommodation must be vacated before 10:00 on the departure date.
Clients are asked to return the keys to the hook inside the door, i.e. leave the house unlocked.

Cleaning / Damages / Malfunctions
The property und especially the kitchen should be left clean and tidy on departure with no dirty dishes.
If the property is left in an inappropriate manner, an additional cleaning surcharge may be incurred.
Clients shall put furniture back where they found them on arrival.
They are kindly requested to report any malfunction / damage by email to callumkill.estate@gmail.com
so that it can be rectified for incoming guest.

Pet Policy
Clients can bring well behaving house trained dogs. No other pets than dogs are allowed. 
For hygiene reasons dogs shall not stay in bedrooms or bathrooms. They must not sit on furniture. 
Owners are requested to collect their dog´s feces in the garden und nexr to the house before departure.
Since wild deer and sheep come very close to the houses, dog owners must ensure that the animals are not chased by their dogs. 

Smoking
Smoking is only allowed outside the buildings.
Cigarette stubs must be carefully extinguished and put in the suitable rubbish bin outside.

Vehicles / Personal Property / Injury
Callumkill is remote so theft is an unlikely event. Nevertheless in addition to cancellation and curtailment insurance, guests are recommended to take out insurance to cover loss or damage to personal effects.
Vehicles, accessories and contents are left at their owners’ risk.
We shall not be held responsible for any loss, damage or injury to persons not caused through our fault.

Electric Vehicles
E-Vehicles can be charged via a 230 Volt power sockets next to the entrance doors of the houses
against extra payment. Please email reading of e-meter before and after charging.

HUNTING TERMS

Hunting Liability Insurance – All sporting clients must have personal liability insurance covering them against any accidents that may occur as a result of their actions. The minimum amount of cover must not be less than 5,000,000 GBP or EUR or USD for any one claim. Before the hunt each hunter has to show a proof of a valid hunting liability insurance written in English language to the game keeper. The insurance must be valid in Scotland. Without proof of insurance the hunter cannot take part in the hunt.

Weapons – All sporting clients with their own weapon will be required to hold an appropriate license for the legal use of that weapons. Caliber for deer must be at least .270. Bullets used must be lead free. Caliber and bullets are checked by the game keeper before hunting.

Test Shooting – Each stalking client will be required to make test shots (in a procumbent position) at a target at 100 meter distance. No refund can be given in the event the Game Keeper is not satisfied with the shooting skills of a client, but in stalking parties, others in the party will be able to take that client’s booked deer or hunting day respectively.

No Guarantees – We (Callumkill Estate) make no guarantees about the number or quality of animals to be culled or shot during a client’s sporting day. As the animals are all wild and unpredictable, we are unable to guarantee that sporting will be successful and as such we exclude liability for any misrepresentation of the chances of success that may occur.

Venison – All venison and game belong to the estate. The client can purchase whole carcasses of the animals he/she culled, if mutually agreed.

Selective & Guided Hunting – Clients will be accompanied by our Game Keeper at all times. Our Game Keeper will select a deer that in his opinion is suitable to be culled. The Game Keeper and the client taking the shot will make the approach, leaving any other clients behind. Once the Game Keeper decides they are at a suitable distance from the relevant deer, he will describe the selected deer and offer the shot to the client. After a successful shot has been taken our Game Keeper will collect the deer and transport it to our larder.

Wounded Deer – The prices quoted to the client are for each opportunity which has been presented to and accepted by the client, regardless of whether the client misses the targeted animal. Wounded and lost deer must be paid for in full plus the loss of meat revenue as assessed by the Game Keeper.

Blank Stag & Buck Outing – Provided that there was no missed or wounded lost stag or buck during a booked stag or buck stalking day and provided that a stag or buck stalking day was not stopped ahead of schedule due to low physical fitness of a client, the price for the stag or buck will be refunded by 100% and a blank outing charge of 360 GBP will be charged instead. If possible the client and the game keeper shall try to arrange an additional stag or buck stalking day while the client is still on Islay.

Cancellation of a Hunting Day – We reserve the right to cancel a sporting day or exclude a particular client in the event that the Game Keeper believes that the client is not physically fit for the day (through drink or drugs or any other reason) or that the client may pose a safety risk to him-/herself, the Game Keeper or others in the party. No refund will be given in these conditions. We further reserve the right to cancel a sporting day in the event that the conditions are not acceptable (either because of weather or certain situations or events occur which are not within our reasonable control, e.g. unavailability/sickness of game keeper etc.). If one of these events occurs we will attempt to rearrange the sporting day for a mutually convenient date as soon as practicable once the situation that prevented the sporting day taking place has been resolved. In such circumstances there may be a delay (sometimes a substantial delay) before the rearranged session will take place.

Trophy Preparation – The Game Keeper can prepare trophies at extra cost. Please let him know at the end of each hunting day.